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A Tour for Any Occasion
Frequently Asked Questions
Once purchased, how long will I have access to the tour?
Tours are taken from your mobile device through the Built Story app and are available for 30 days from date of purchase. Tours can be stopped and started as many times as desired. Additionally, you may retake the tour as many times as you like–as long as it is within the 30-day window.
Can I pause the tour while I am taking it?
Yes! Built Story offers lots of flexibility to the exploring traveler. If, during your tour, you stumble upon an excellent coffee shop, or an outdoor market, or simply want to wait to complete it until the next day–the user has that option. You may start and pause the tour as many times as you would like within the 30-day purchase window.
How long do tours last?
Tour length depends on a number of factors, including the amount of stops, the distance between stops and speed of the participant(s). Also note that a Tour Taker can choose to pause the tour as many times as they wish–within a 30-day window. All this said, the length of a tour will probably average between 60 to 90 minutes, if the user takes the tour from start to finish without interruptions.
Can I share my tour?
Yes! But, please note that each unique device will need to purchase each tour separately.
How do I know which ages each tour is best suited for?
When tours are made, the Tour Creator selects which ages are most appropriate for the tour content and location. You can see the age recommendations on the app, within the tour details description. As always, we urge parents and caretakers to use their own discretion when embarking on tours with minors.
What safety tips are recommended?