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A Tour for Any Occasion
Frequently Asked Questions
Can I share my Journal to social media?
If you do wish to post to social media, you can do so through the journal button located on the bottom of the home screen.
How long do tours last?
Tour length depends on a number of factors, including the amount of stops, the distance between stops and speed of the participant(s). Also note that a tour taker can choose to pause the tour as many times as they wish -- within a 30-day window. This means that the overall time of a tour could probably last anywhere between 60 to 90 minutes, if the user takes the tour from start to finish without interruptions.
How does the Journal feature work?
The journal feature allows you to document your trip with your own comments and photos. You can create a journal entry at each tour stop. Once you have completed your journal entry, you are prompted to select “submit”. Pressing “submit” saves your journal to your own personal device only. It will not be public.
Can I become a tour creator?
Yes! Anyone can go from being a tour taker to a tour creator. Simply login from a desktop computer and follow the step-by-step instructions through the website to create your own merchant dashboard. Once your dashboard is created, you can begin creating tours.
What if I want a refund on my tour?
Our goal is that each user learns, enjoys and has a wonderful experience during their time using Built Story tours. If this is not the case, please drop us a note at email@example.com, and we will address your concerns.
How do I know which ages each tour is best suited for?
When tours are made, the tour creator selects which ages are most appropriate for the tour content and location. You can see the age recommendations on the app, within the tour details description. As always, we urge parents and caretakers to use their own discretion when embarking on tours with minors.