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A Tour for Any Occasion
Frequently Asked Questions
Once purchased, how long will I have access to the tour?
Tours are taken from your mobile device through the Built Story app and are available for 30 days from date of purchase. Tours can be stopped and started as many times as desired. Additionally, you may retake the tours as many times as you like – as long as it is within the 30-day window.
How do you become a tour creator?
To become a tour creator, simply login from a desktop computer and create your merchant dashboard. Once your dashboard is created, follow the step-by-step instructions through the website to easily create tours for others to learn from and enjoy.
How long do tours last?
Tour length depends on a number of factors, including the amount of stops, the distance between stops and speed of the participant(s). Also note that a tour taker can choose to pause the tour as many times as they wish -- within a 30-day window. This means that the overall time of a tour could probably last anywhere between 60 to 90 minutes, if the user takes the tour from start to finish without interruptions.
How do I know which ages each tour is best suited for?
When tours are made, the tour creator selects which ages are most appropriate for the tour content and location. You can see the age recommendations on the app, within the tour details description. As always, we urge parents and caretakers to use their own discretion when embarking on tours with minors.
How do I add or edit my payment options?
To add or edit your payment options, select the “menu” button (located on the bottom right hand corner of the app’s home screen), select “Manage Payments” and follow the prompts to add, delete or modify your credit card information.
What safety tips are recommended?